Help

A question, a bug, an idea for a line? Write to us: support@zeroexcuse.fr. We'll get back to you quickly.

Put Zero Excuse on your Lock Screen

Touch and hold your Lock Screen.
Tap Customize, then Lock Screen.
Tap the widget area (below the clock) and pick Zero Excuse.

The short punch goes above the clock, in the date line. On the Home Screen: touch and hold an empty area, then tap “+”.

Cancel my subscription

iPhone Settings → your name → Subscriptions → Zero Excuse → Cancel. You keep Premium until the end of the paid period. During the free trial, cancel at least 24 hours before it ends to avoid being charged.

Restore my subscription

In the app: Settings → Restore purchases, with the same Apple Account used to buy.

I'm not getting my punches

Check iPhone Settings → Notifications → Zero Excuse. Reminders are scheduled for the coming days: open the app now and then so it can renew them.